In a recent sit-down with the Des Moines Register’s editorial board, Democratic Presidential candidate Andrew Yang was asked why he didn’t wear an Apple Watch.
“This is a Shinola watch” Yang exclaimed. “I’m friendly with the Shinola guys and gals.” The interviewer had noticed the watch had stopped moving and that the battery needed to be replaced, indicating that Yang was wearing one of Shinola’s quartz-powered watches.
“The least I can do is advertise for a good, American company,” Yang continued.
As it turns out, Yang looks to be quite friendly with the higher-ups at Shinola. Back in 2016, when he was still at his non-profit, Venture for America, Yang wrote an article for Entrepreneur titled “How This Detroit Startup Got People to Pay for a Watch Called Shinola”.
In the article, Yang goes on to tell the mythical tale of Shinola’s founding, dating back to 2011, when Kartsotis, who’d been at the helm of Fossil (and parent company Bedrock Manufacturing Company) for 26 years set out on a new adventure in the Motor City. Yang ends his laudatory post about Shinola and Kartsotis:
But no one has impacted the national conversation around the Detroit manufacturing revival like Shinola. Shinola wasn’t born of a government policy or tax incentive -- it was born of an American entrepreneur’s desire to build things in America again. They’re meeting a demand that no one knew existed -- creating great products and providing hundreds of jobs to people that need them.
Indeed, it’s stories like this that inspired Yang to run for President and they’re his central theme as he campaigns around the country. But, an important piece of the story is missing.
Shinola, American Made*
One of the best — and most influential pieces of journalism — from now defunct Complex offshoot Four Pins is the 2014 piece “On Shinola, Detroit’s Misguided White Knight”. The article begins by pointing out the fundamental problem with Shinola: “Like anything in this world that sounds too good to be true, Shinola's press kit is full of asterisks.” One asterisk being: *The watches aren’t manufactured in Detroit, but they are assembled here from parts made overseas from their partner, Swiss-based watch manufacturer Ronda AG.
“All of these asterisks wouldn't be necessary except that Shinola's entire presence is predicated on its ties to the City of Detroit,” the article continues. The justification for the cheapest men’s watch — similar to the Brakerman that Yang says he bought in that 2016 Entrepeneur article — being more than $500? American manufacturing costs more; revitalizing Detroit costs money.
Shortly after Yang wrote that piece about Shinola, the FTC rapped the company on the wrist for the very American-made marketing that was central to the brand’s value statement and justification for inflated prices.
In June 2016, the FTC held that Shinola “overstated the extent to which certain Shinola-branded products … are ‘made’ or ‘built’ in the United States.” This forced Shinola to change its advertising and claims of origin on its products. Shinola had been using the slogan “Where American is made” on many of its products, and added a “Built in Detroit” designation to its watches for good measure. This wasn’t really a surprise, as a year early, the FTC had warned Shinola that its “Built in Detroit” slogan was misleading consumers given that critical watch parts came from overseas.
For apparel or accessories (including watches, as this case taught us) to bear the "Made in USA" designation, the products must originate in the United States or be only “one step removed” in the supply chain. According to the FTC, "Made in USA" means that "all or virtually all" of the product has been made in America. This is an extremely high bar: all significant parts, processing, and labor must be from the U.S — there should be only negligible foreign content.
According to the FTC’s findings, “all materials [Shinola] uses to make certain watches were imported, some belts contained 70 percent imported materials and overseas steal is used in certain bicycle parts.” While founder Tom Kartsotis says no deception was intended in connection with its promotional and marketing materials, his company still dropped the “Where American is Made” slogan.
Shinola also said it would begin to redesign watch faces to add “Swiss and Imported Parts” below the controversial “Built in Detroit”.
Shinola, still deceptive
Well, Shinola seems to have figured out another way to test the FTC. Now, most of its watch faces simply say “Detroit” under Shinola or the watch name. Sure, it’s not a claim of origin like the old “Built in Detroit” was, but is the effect any different?
Take Shinola’s new Vinton collection. It’s powered by an “Argonite-715 quartz movement” which I’ll assume is just a Ronda 715 movement since Switzerland-based Ronda is Shinola’s manufacturing partner. But the front of the dial says only “Argonite-715” and Detroit under it. To a consumer, this might imply that the movement is from Detroit, which it most definitely is not. On the case back, there’s another mention of Detroit at 6 o’clock, and just a passing mention of “Swiss and Imported Parts” around the edge of the case back. Perhaps there is no overt “made in America” or “built in Detroit” like those that got Shinola in trouble with the FTC, but the implication is certainly still there. To take the “Runwell” and the “Guardian” as two more examples:
The Shinola Runwell is an automatic watch, powered by a Sellita SW 200-1 (a fine movement at the right price), and the Guardian another quartz-powered watch. Notice how Shinola moved the “Detroit” from its favored 6 o’clock position to 12 o’clock, but just on the Runwell. It knows exactly what it’s doing: a “Detroit” under automatic might imply an automatic movement from Detroit, which would certainly raise flags with their friends over at the FTC. In fact, the FTC even says that a reference to a U.S. location or headquarters may imply a “Made in USA” claim and violate regulations if not true. Throughout its 11 years as a company, Shinola has learned exactly where the line is and has become adept at toeing that line.
Shinola and Yang
Bringing watchmaking back to the United States is a huge, exciting opportunity, and I applaud each and every company making legitimate steps towards achieving that. American watchmaking has a storied history, highlighted by brands like Elgin, Hamilton, and even Timex, that all fell victim to the quartz crisis, either selling to foreign conglomerates or just winding down.
But if Shinola’s marketing and branding efforts are fooling a smart Presidential candidate like Yang, surely they’re fooling consumers across the country into buying something that’s less American than it purports to be.
Many of Shinola’s watches are quartz powered, but its opportunistic American-made marketing tends to suggest a laboriously handcrafted mechanical timepiece more evocative of the heyday of American manufacturing’s glorious past.
Listen, Shinola’s not the only company selling $500 quartz watches nowadays; any number of companies with a big marketing budget and sleek Instagram page might attempt the same. But, the most irksome part of the Shinola story is how they’ve shoehorned it into a larger economic and political narrative about revitalizing America and bringing jobs back to the United States. And like many that have succeeded in selling stories about making America great again, Shinola continues to be more shine than substance. Shinola’s trying to tell you that just by being in Detroit and telling the city’s story, it’s already better than those other companies selling similar products. It’s using Detroit as a pawn to push an outdated ideal of an America that no longer exists — and that for most people, never really existed at all.